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Web Maintenance

We're here for the long haul

The Internet is constantly on the move and it can be hard to keep up with all the little (and big!) alterations happening on a daily basis. Furthermore, Online trends and technologies advance at a breath-taking rate, so an unattended website will quickly become old hat. It’s important to spend a little time keeping your online presence looking and performing its best. This is why we offer web maintenance as a service.

Launching your website should be considered the first step in what is ideally an ongoing process of improvements and development.

Similarily, we are committed to building long term relationships with our clients, here to help you every step of the way. Let us make updates on your behalf so you can can concentrate on running your business and taking care of your customers.

  • Ongoing support from a team who genuinely care and understand your business and website.
  • Highly skilled team who can assist you with all aspects of the website.
  • Cost effective and measurable improvements to your site.

Web Maintenance Service

Search Engines such as Google, Bing and Yahoo require regular submissions of your website. Furthermore, if you’re uploading content regularly, it’s beneficial to check for errors and backup your website. Having a backup strategy in place is also vital in case a website crashes or gets hacked. Backups will give you the option to restore the site to how it was before an incident occurred. Part of maintenance work is also checking that your Secure Sockets Layer (SSL) and Hypertext Transfer Protocol Secure (HTTPS) certificate is up to date and that all pages are showing the green lock.

In conclusion, transition words are an important aspect of SEO copywriting.

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Some of the benefits of our website support:
  • CMS and plugin security updates
  • Coding or structure changes
  • Website and server health monitoring
  • Bug fixes
  • Design and development support
  • Proactive improvements and updates
  • Website changes & amendments
  • Technical support
  • And more…
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Web Maintenance

Proactive approach to problem solving.

We are on your side, always looking to provide solutions to problems. Furthermore, to assist us in this process, we can install real-time error tracking on your websites, so we are the first to know when something goes wrong. This means we are able to instantly know what’s broken and why, thus rather than having to rely on customers to report problems which is far from ideal.

  • Catch errors before users are impacted.
  • Automatically identify root cause.

Therefore, when errors do occur, we're quickly able to identify the cause and find a resolution in a short space of time, often before users even find out.

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We provide web maintenance built on a variety of CMS
We've Got You Covered
POST LAUNCH Once your website is built, we offer a range of support solutions, from comprehensive ongoing retainers to a 24/7 accessible ticketing system, we ensure you are fully covered post your website going live.
MANAGED & SUPPORTED HOSTING SOLUTIONS Once your website is ready to go live, we work on your chosen hosting solution to push the website live and perform a comprehensive Q&A of the site.As part of your web project with us we offer 3 months of hosting on our managed dedicated server, this provides an excellent opportunity to get your website live quickly (should you not have a chosen provider in place) and also experience our powerful managed hosting solution.
WE’VE GOT YOUR BACK SUPPORT SERVICE Once your website is built and live, if no SEO optimisation or ongoing work is required, we offer and recommend monthly support. This includes approximately 2 hours for general updates and 1-hour technical support per month, including:Website speed optimisation. Technical support/issue resolving. Training, consultancy and advice. Spam and security monitoring. Routine website maintenance.
FLEXIBLE ONGOING SUPPORT MONTHLY RETAINERS Post-build we can offer ongoing development and SEO work via an ongoing monthly retainer. These retainers are cost-effective, offering a lower hourly rate than ad hoc change requests and are flexible – allowing hours to be rolled over if not used. Retainers can include (but are not limited to):Support service tasks. Updates and enhancement to the design/content based on user feedback and testing. Landing page creation. A/B testing and conversion optimization. Analytic tracking, reporting, and analysis Search engine optimization Technical support/issue resolving. Training, consultancy and advice. Content writing, updates and changes.
24/7 ACCESS DIGIDUDE PORTAL Our unique web portal, developed in-house, provides us with a platform to effectively manage all of our projects, as well as the means to collaborate directly with our clients.It provides our clients with 24/7 all-areas access, allowing them to view details and track progress using an integrated calendar or Gantt chart, view upcoming tasks, and any bugs or discussions that have been noted within the project.The portal also features a ticketing system, which is used post website launch, allowing your team to raise tickets for any issues for the attention of our 24/7 support team.
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